How we work

From a business problem to production-ready software

Every project has different constraints, but the delivery process should never feel opaque. We agree on goals, team, working model and responsibilities before engineering begins.

Evidence you can verify

Know the team before you entrust us with your product

01 — Process

A delivery process you can see

Each stage produces something reviewable, a shared decision and clear criteria for moving forward.

  1. 01

    Discovery

    Understand the goals, users, existing systems, constraints, risks and measures of success.

    Outcome: Initial scope and priorities
  2. 02

    UX & UI

    Turn requirements into user flows, wireframes, prototypes and interfaces the whole team can evaluate.

    Outcome: Prototype or design specification
  3. 03

    Engineering

    Design the architecture and build in short, reviewable increments with regular demonstrations.

    Outcome: Testable staging releases
  4. 04

    Quality assurance

    Test according to product risk: functional, integration, responsive, performance and relevant security checks.

    Outcome: Test evidence and resolved findings
  5. 05

    Launch

    Prepare production, deployment, access, monitoring and an appropriate rollback path.

    Outcome: Production system and handover
  6. 06

    Care & evolution

    Choose maintenance, fixes, improvements and operational oversight according to business criticality.

    Outcome: Maintenance plan or next roadmap

02 — Engagement

An engagement model matched to uncertainty

01

Fixed scope and price

Best when the goal, deliverables, acceptance criteria and constraints are stable. We document the scope, assumptions and approval points before work starts.

02

Monthly product squad

Best for products that must learn as they evolve, existing systems, or a backlog that needs reprioritisation. We agree a monthly allocation of team capacity, usually expressed in team days, and report time, progress and risks transparently.

The bands below help frame an initial conversation; they are not a price list or a quotation. Actual pricing depends on scope, team composition, uncertainty and delivery risk. After an initial discussion, we recommend the model and provide a proposal with explicit assumptions.

Indicative engagement bands

We do not disclose what individual clients paid. Instead, these anonymised planning bands show the kind of engagement each investment level may support. They are starting points; a proposal confirms the scope, capacity and price for a specific engagement.

Under ฿300k

Usually a workshop, audit, prototype, documented discovery or tightly scoped improvement—not a complete custom web application.

฿300k–฿1m

A focused MVP, one defined application phase, or a constrained integration or modernisation project.

฿1m+

A multi-workflow platform, a more complex product, or a multi-phase roadmap delivered by an ongoing product squad.

03 — Team

34 in-house team members with senior oversight

We shape a team around the work rather than supplying an individual into an open-ended role. A typical engagement combines delivery ownership, design, engineering and testing, with lead or senior oversight. We do not offer traditional staff augmentation or a standalone hourly rate for one developer. Our pricing reflects an accountable agency team, including project management, QA, infrastructure and continuity—not the cost of an independent contractor.

View team profiles →

04 — Communication

Collaboration from Bangkok, UTC+7

Focused meetings are combined with written, asynchronous communication so decisions keep moving across time zones. Shared working windows and urgent channels are agreed for each engagement rather than promised as a universal schedule.

05 — Delivery standards

Delivery standards scaled to product risk

01

Quality

Code review, automated checks and testing of important user flows and integrations.

02

Security

Access, secrets, dependencies and personal data handled according to the agreed scope and architecture.

03

Delivery

Staging, CI/CD or another repeatable deployment process, with access and configuration documented.

04

Operations

Monitoring, backup, recovery and incident processes when hosting or maintenance is in scope.

06 — After launch

After launch

A project can end with a structured handover or continue through maintenance, managed hosting, monitoring and iterative development. Service levels, response expectations and urgent channels are defined in the applicable agreement; one SLA does not fit every system.

Explore product care →

07 — Ownership

Ownership and handover

After full payment, the client owns the project-specific source code, database schema, migration files, configuration, designs and other transferable deliverables identified in the agreement, and may appoint another team to maintain them. Outsourcify retains its pre-existing materials, tools and generic or reusable components, with a perpetual, non-exclusive, worldwide, royalty-free licence for any such component incorporated into the delivered product. Third-party software and services remain governed by their respective licences.

The agreement defines the handover package. Depending on the project, it may include project-specific repositories, database schema and migrations, an environment template, build and deployment instructions, design assets or a validated prototype, decision records, essential documentation, dependency records, data-export procedures and an access inventory. Wherever practical, production accounts remain client-controlled; if Outsourcify administers an account, administrative access and transition responsibilities are documented.

Read the agency terms →

FAQ

Frequently asked questions

Does every project need to begin with a workshop?

No. If the scope is already clear, we can begin with a technical review or delivery plan. A workshop is useful when important questions remain around users, workflows or architecture.

How do we choose between fixed scope and time and materials?

Fixed scope suits stable deliverables and acceptance criteria. Time and materials suits evolving products, reprioritised backlogs and existing systems. We recommend a model after assessing uncertainty.

Do you provide staff augmentation or an hourly developer rate?

We do not provide traditional staff augmentation in which one developer works in an open-ended role by the hour. We deliver as a team, either through a fixed-scope project or a monthly product squad with an agreed allocation of team days. Time and seniority inform our internal calculations, but the client buys an agency engagement that includes delivery management, QA, infrastructure, senior oversight and continuity—not isolated developer hours.

Can you work with a team outside Thailand?

Yes. Our team works from Bangkok in UTC+7 and combines meetings, asynchronous communication and shared documentation. Required overlap windows are agreed for the engagement.

Who owns the source code after handover?

After full payment, the client owns the project-specific source code and other transferable deliverables identified in the agreement, may modify them and may appoint another team to maintain them. Outsourcify retains pre-existing and reusable components, with a perpetual royalty-free licence for any such component incorporated into the delivered product. Third-party software follows its own licence.

Who controls production accounts and credentials?

The agreement records control of repositories, domains, cloud and hosting accounts, app stores, databases, backups, monitoring and material third-party subscriptions. Wherever practical, production accounts are in the client’s name or provide the client with administrative access. If Outsourcify administers an account for the client, access, data export and transition steps are defined in the operating or handover plan.

Do you provide maintenance and an SLA after launch?

Maintenance, managed hosting, monitoring and continued development are available. SLA details and response expectations are defined according to the system’s importance and chosen support arrangement.

Can you take over an existing system or codebase?

Yes. We normally begin with a product, UX, code, infrastructure and delivery audit so risks are visible before we propose a repair, modernisation or extension plan.

Contact us

Start with your goals and constraints

We will help identify the sensible next step: a workshop, audit, prototype or full delivery plan.

Talk to our team